$ cat privacy.md

Privacy policy

Last updated 14 November 2026. This page explains, in plain English, what this website collects about you, why, and what you can ask me to do with it.

Who is responsible

This website is run by Ravi Sanchala, trading as DevOpsServices. For anything about your data, email ravi@devopsservice.us.

What I collect, and why

• Enquiry forms (homepage and agency page): your name, email, and anything else you choose to add, such as company, phone number, what you need and your message. I use it only to reply to you and discuss the work you asked about.
• Production-readiness scorecard: your answers stay in your browser. They reach me only if you ask for your report by email, in which case I receive your name, email, optional company and your report, and send the report to you.
• Runbook pack: your name, email and optional company, so I can send you the download link.
• Booking a call: calls are booked through Calendly, which collects what you enter there under its own privacy policy.

I don’t sell your details, and I don’t add you to a newsletter or mailing list. If I contact you, it’s about the request you sent.

How visits are measured

• Vercel Analytics counts page views and where visitors come from, in aggregate. It doesn’t use cookies.
• Microsoft Clarity shows how pages are used (clicks, scrolling and anonymised session replays) so I can see what is confusing and fix it. It is set up without cookies, and it hides what you type into form fields. Microsoft processes this data under the Microsoft Privacy Statement.

Services that process your data

To run the site I use a few providers, which may process data outside your country, including in the United States:

• Vercel hosts the website and provides the analytics above.
• Resend delivers the emails sent from the forms.
• Cloudflare Turnstile checks that a form was sent by a person, not a spam bot.
• Microsoft Clarity, as described above.
• Google Fonts serves the fonts, which means your browser requests them from Google.

How long I keep it

Enquiries and form details are kept for up to 24 months after our last contact, then deleted. If we work together, project records are kept for as long as the contract and the law require.

Your choices

You can ask me to show you what I hold about you, correct it, or delete it, at any time. Email ravi@devopsservice.us from the address you used and I’ll take care of it.

Changes

If this policy changes, the date at the top will change too.